happydalek (
happydalek) wrote2009-03-04 02:16 pm
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My phone anxiety. Let me show you it.
Today I scripted a phone call before I made it. I was calling back a place that I had applied to for a job, so I wrote down my opening statement in complete sentences and read it off verbatim when someone picked up the phone. I usually rehearse my words before making a call, subconsciously at least, but I think this is the first time I resorted to a written script. I hate making phone calls. I do it when I have to, but thank god for email.

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Email is the way of the future!
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When I'm working the severe weather desk, whenever there's a big storm brewing and I know the phone'll be ringing off the hook, I write down a couple of scripts for various possible contingencies. Sometimes it's the only way to get anything done!
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I have worked in call centers and I've telemarketed. Neither were very much fun.
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